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AGI Support

Hours

  • Monday - Thursday: 6 a.m. - 10 p.m. ET
  • Friday: 6 a.m. - 8 p.m. ET

Phone

  • 1.800.924.7244
  • 1.610.981.8888

E-mail

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Try AGI's Public ADF Server
  1. Obtain temporary permission to write to AGI's ADF server by requesting a guest account.
  2. Step by Step ADF Tutorial

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See the ADF Administrators Guide for specific information about configuring an ADF Server.

Follow instructions below to request a 90 day evaluation license and the ADF Server Installation download link.

AGI Data Federate requires the use of a FlexNET License Server to host your license.

Obtain the Host ID and the Hostname or IP Address:

  • Start All Programs/Accessories/Command Prompt. Right-click to 'Run as administrator'.
  • At the prompt, enter ipconfig /all
  • Under Ethernet adapter Local Area Connection, note:
    • Physical Address (Host id)
    • IPv4 Address (IP Address)
  • Send this to AGI Support (moc.iga@troppus), with the subject line "Request for ADF Licenses."

You will receive an e-mail containing

  1. ADF Server Installation download link
  2. Detailed instructions for installing the License Server.
  3. Users are provided two *.lic files; a server license file installed on the FlexNET License Server and a client license, installed during the AGI Data Federate Server installation.
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Supported OS and Hardware Requirements

Supported Operating Systems
  • Windows
  • XP Professional
  • Server 2003, 2008
  • Vista
  • Windows 7
  • Linux (TBA)
Minimum Hardware Requirements
  • 1.4 GHz Core Duo Processor
  • 2 GB RAM, 1 GB Disk Space for Installation
  • Dedicated Storage for Data, based on your needs
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Why do I need to create an account and/or login?

AGI offers valuable online resources to registered Web visitors, such as software and data downloads, webinars and training materials, and product and event information. To access these key sections of our site, users must login. Remember, you only have to sign-up once and after that, you just need to login each time you visit.

Note: The following information is required for export control purposes only. AGI is committed to protecting your privacy, and as such, does not sell, trade or rent your personal information to third parties.